Clinical Practice Coach

POSITION SUMMARY:

As a member of the Service Delivery Centre (SDC) leadership team reporting to the Regional Director, The Clinical Practice Coach ( RN) will provide clinical leadership and expertise for Registered Nurses (RNs) and Registered Practical Nurses (RPNs) practice using a coaching, mentoring, and quality improvement approach. The key responsibilities and deliverables of this role include: coaching visits, education and competency assessment, orientation and onboarding of new staff, chart audits, and quality improvement.  You will deliver on client, employee, operational and clinical performance to promote, sustain and maintain excellence in client care and professional practice. This clinical and professional practice leadership role supports the SDC to ensure that person and family centred, quality, and safe care is delivered by engaged nurses.  Further, you will be part of Saint Elizabeth’s professional practice leadership team (e.g., Advanced Practice Consultants, Clinical Practice Resource Team) to advance our vision of care excellence.  This role may involve an on-call component of afterhours and weekends/holiday accessibility.  You may be responsible for on call coverage on a rotational basis to fulfill the needs of the organization and its clients.

Why join SE Health?

• Competitive Total Rewards
  So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging
  Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
• Purpose & Impact
  Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
• Growth That Meets Your Ambition
  Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

RESPONSIBILITIES AND ACCOUNTABILITIES:

Education and Learning Process

• Lead the clinical orientation and preceptorship of new staff.
• Review Nursing Practice Questionnaires (NPQ) and develop personalized Learning Plans.
• Educate, assess, develop, and maintain clinical skills and competencies for individual nurses and ensure appropriate skill mix for service delivery.
• Maintain accuracy of employee clinical competency profiles.
• Implement annual education plan; track and report on completion rates.
• Plan and execute annual clinical skill day events to facilitate re-evaluation of nurse’s performance and continual competency.
• Participate in knowledge transfer activities that support the introduction and utilization of clinical knowledge tools and evidence-informed practices.

Quality Service Delivery

• Conduct coaching visits with staff in the home or clinic for the purpose of influencing/monitoring/ maintaining / improving quality of care, interpreting clinical standards of practice, and providing coaching/staff development.
• Provide 1:1 and/or group practice-based clinical coaching and feedback.
• Conduct general and specialty chart audits identifying, planning, implementing and evaluating improvement initiatives based on analysis of results. 
• Utilize results from chart audits, observation visits and other sources of evidence to identify gaps in practice (either for individual nurses or regionally).  Develop, implement, and evaluate continuous quality improvement plans.
• Work collaboratively with the RD, SDC leadership team, Clinical Practice Resource Team (CPRT), and Advanced Practice Consultants (APCs) to improve clinical quality outcomes and define improvement activities that result from analysis of data from formal reports.
• Actively participate in Saint Elizabeth’s broader Clinical Support Network supporting organizational quality and clinical excellence.

REQUIREMENTS:

• A Registered Nurse (RN) designation required.
• A Bachelor of Science in Nursing required.
• Member in good standing with the College of Nurses of Ontario required.
• A strong generalist clinical nursing background required.
• A minimum of one year community nursing experience required.
• A minimum of 2 years adult education experience preferred.
• Membership with RNAO preferred.
• Additional education/training in principles of adult learning and/or coaching preferred.
• Additional certifications in clinical specialty areas an asset i.e. CNA certification.
• Demonstrated commitment to ongoing professional development.
• Alignment with Saint Elizabeth’s values and core leadership competencies.
• Excellent interpersonal and verbal/written communication skills.
• Outcome –oriented and demonstrated ability to achieve desired results.
• Ability to thrive in a fast paced environment, with multiple competing priorities.
• An advocate for, and ability to effectively manage change.
• Ability to take initiative and work independently as a collaborative team member by building positive relationships.
• Comprehensive knowledge of the organization’s programs and services.
• Strong computer skills including power point, excel, MS Word and other programs.
• Experience with mobile technologies i.e. tablets, smartphones.
• Flexibility in work hours and assignments, days and evenings as needed.
• A vehicle and valid driver’s license and ability to travel with in the North York & Toronto area.
• Additional duties and responsibilities as assigned.
• This role covers the Central Toronto region.

About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

COVID-19: To protect the health of our clients, teams, and communities, all SE Health employees must be fully vaccinated (two doses, 14+ days since the final dose).

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com.

AI and compensation details:

We use AI to take notes during our interview.  All applications and interviews are reviewed by our Talent Acquisition team. This role is a new position. The hiring pay range is $80,000–$90,000 annually based on experience.