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Current Positions

Human Resources and Labour Relations Business Partner

Location: Calgary
Job Code: 19328
Status: Temporary/Contract

Date Posted: June 30, 2021

Position Summary

The Human Resources and Labour Relations Business Partner, is a client-facing role that will provide guidance, advice, and proactive support on various human resources (HR) and labour relations (LR) matters to internal client groups in Alberta.  Services to be provided include employee and labour relations, coaching, counselling, performance management, progressive discipline, training and development.  Acting as an internal consultant and business partner, the incumbent will collaborate with local management to proactively educate, promote and develop a highly positive and engaged workforce.

Please note this role is a 1 year contract with possibility to be permanent

Key accountabilities of this position include:

  • Providing sound HR and LR leadership, coaching and advice to support the leadership team on all people-related matters.
  • Coach, guide and advise management on legal and compliance matters, ensuring adherence to all relevant legislation, policies and procedures and Collective Agreements.
  • Work with the leadership team on the implementation of new business initiatives and resulting people impacts and manage the change process.
  • Support positive employee relations by responding to employee questions and concerns in a timely fashion, identify any patterns or trends in the issues presented, and develop potential solutions for long-term resolution.
  • Support the implementation of HR processes for the organization, including organization design, succession planning, leadership and employee development, change management and performance management. 
  • Provide consistent interpretation, advice and counsel to support effective resolution of complex people management issues that may require corrective action or progressive discipline, as required.
  • Develop and implement strategies to maintain ongoing communication and positive relationships with the unions.
  • Provide guidance to management regarding the interpretation, application and administration of collective agreements.
  • Support the collective bargaining process.  Advise management on negotiated contract changes and assist with implementation, as required.
  • Support all aspects of the grievance process; assist with preparing documentation for mediation or arbitration, as required.
  • Manage WCB claims and assist managers with addressing absenteeism.
  • Collaborate with HR team members in Recruitment, Total Rewards, and Health and Wellness to assess the impact of local and corporate business plans and national/local market factors that may impact the ability to effectively attract, develop, reward, and retain talent.
  • Help cultivate a positive work environment to enable a motivated and engaged workforce and to help to optimize employee retention through effective, proactive human resource programs and communications.
  • Analyze and interpret HR metrics such as recruitment requirements, headcount management, turnover, etc.   Analyze trends and make recommendations to develop strategies to address underlying issues.
  • Facilitate and conduct presentations and/or workshops, as required.
  • Perform other duties, as assigned.

Requirements include :

  • Post-secondary degree in Human Resources and/or Industrial Relations.
  • Minimum of five to seven years of related experience, including progressive experience in a unionized environment.
  • Thorough knowledge of employment and labour relations legislation, including the Employment Standards Code, Labour Relations Code and Human Rights Code.
  • Thorough knowledge of grievance and arbitration processes and other dispute resolution mechanisms.
  • Ability to manage and administer a broad range of tasks, including counseling managers and employees on the interpretation of policies, procedures and the collective agreements.
  • Experience in collective bargaining and managing the administration of collective agreements.
  • Ability to establish and maintain effective working relationships with management and labour representatives.
  • Knowledge and experience in HR best practices.
  • Excellent organizational and creative problem-solving skills.
  • Proven ability to analyze complex data from various sources and make sound recommendations.
  • Strong communication skills in all areas: Written, verbal, and listening.
  • Proven ability to collaborate, negotiate, facilitate, and resolve conflicts.
  • Able to work independently, as well as in a team environment.
  • Excellent interpersonal skills and the ability to handle sensitive and difficult issues in a confidential manner.
  • A proactive approach to customer service and relationship building with all levels of employees.
  • Ability to multitask, embrace new knowledge and think in terms of a corporate-wide perspective.
  • Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook.
  • Valid driver’s license and the ability to travel within Alberta.


About SE Health  SE Health is a not-for-profit social enterprise that shares its knowledge, provides the best care, and helps each client to realize their most meaningful goals for health and wellbeing. Established in 1908 by four pioneering nurses, we have worked with purpose for more than a century to bring hope and happiness, and forever impact how people live and age at home. Today, our 8,000+ team members nationwide provide care in more places and ways than ever before, bringing health to life for over 20,000 Canadians every day. SE Health is honoured to be a three-time recipient of the Canada Order of Excellence and one of Forbes’ Best Employers for 2020.

Saint Elizabeth is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at at your earliest convenience.


Please apply online