Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.
JOB SUMMARY:
The Salesforce Senior Security Engineer exists to ensure the integrity, security, and compliance of SE Health’s Salesforce environment. This role designs, manages, and audits Salesforce security structures while also supporting reporting needs and collaborating with internal stakeholders to maintain a secure, scalable, and effective platform.
JOB RESPONSIBILITIES:
Salesforce Security Governance and Controls
- Lead the design, maintenance, and enhancement of Salesforce security policies, including profiles, permission sets, role hierarchies, sharing rules, and data visibility models.
- Monitor and manage security change requests, ensuring proper access controls, user roles, and record-level security are implemented while maintaining platform integrity and reducing risk.
- Conduct quarterly audits of system access, roles, and logs to ensure alignment with internal controls and compliance standards, including Segregation of Duties (SOD).
- Support disaster recovery and business continuity planning by validating Salesforce's role in critical process workflows and system availability.
Compliance, Risk, and Internal Controls
- Ensure Salesforce security aligns with internal policies and frameworks such as ISO27001, PHIPA, and other applicable compliance requirements.
- Document and maintain internal security controls and audit trails for all roles, policies, and change activity within Salesforce.
- Vet and validate requests for new or modified security roles, profiles, permission sets, and sharing configurations to ensure adherence to security and compliance best practices.
Security Configuration and System Optimization
- Configure and maintain Salesforce’s security architecture, including profiles, permission sets, role hierarchies, sharing rules, and object/field-level access across multiple functional areas.
- Implement and support enhancements and new functionality, including security-related configurations and workflow changes.
- Coordinate and perform testing of security updates and releases in Salesforce, ensuring smooth deployment and minimal disruption to business operations.
- Respond to support requests for Salesforce-related security issues, troubleshooting access or configuration errors.
Incident Management and Risk Mitigation
- Investigate and respond to Salesforce security incidents, collaborating with diverse teams to assess risk, determine root cause, and implement corrective actions.
- Recommend enhancements or policy changes based on incident trends, audit findings, or vulnerability reports.
- Continuously assess risks related to user access, integrations, and data exposure within Salesforce and propose mitigating actions as needed.
Reporting, Stakeholder Support, and Documentation
- Design and deliver Salesforce reports and dashboards based on business needs, using SE Health’s ticketing system to prioritize and track reporting requests.
- Work with functional stakeholders to understand their needs and provide technical solutions that support operational efficiency and data integrity.
- Maintain clear documentation on Salesforce security architecture, user procedures, and change management processes to support training, onboarding, and system governance.
- Provide guidance and support for knowledge sharing across the enterprise applications team and broader organization.
REQUIRED EXPERIENCE:
- 7+ years of experience in a security-focused role, with a minimum of 3 years working directly with Salesforce security.
- Experience with cloud-based security technologies and understanding of securing integrated systems.
- Strong track record of managing security projects in a regulated environment, especially in healthcare or other highly regulated industries.
- Demonstrated experience in incident response, risk management, and implementing proactive security measures.
QUALIFICATIONS:
Post-secondary education in an IT-related field (e.g., Cybersecurity, Computer Science, Information Technology) or an equivalent combination of relevant education, certifications, and professional work experience.
ABOUT SE:
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.
In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.
SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience
Please apply online or send resume to muhammadjumani@sehc.com
IND2025