JOB SUMMARY:
We are seeking a dedicated healthcare professional to support the delivery of high-quality client care within our Home and Community Care programs across Windsor- Essex region. In this hybrid role, the Team Lead will conduct routine community visits, participate in care coordination activities, and collaborate closely with interdisciplinary teams to ensure services align with the standards and legislative requirements set by CNO.
Elizz by SE Health is a trusted leader in Canadian healthcare with over 115 years of excellence and innovation. We are dedicated to delivering personalized, high-quality care to clients in the community. If you are a compassionate healthcare professional seeking to make a meaningful difference, we invite you to join the Elizz team. Here, you’ll collaborate with a passionate, purpose-driven team committed to improving your lives and advancing community health. .
Why join our team?
- Competitive Compensation. Our Total Rewards package includes a competitive salary, group benefits, RRSP pension, on demand pay, car loan support, supportive housing and exclusive perks/discounts available only to SE Health staff.
- Develop yourself with SE. We have education bursaries, Tuition Assistance Programs, continuing education, training, and professional development to support your lifelong learning. You’ll benefit from our orientation and mentorship programs. Our clinical practice and nursing teams will support you with comprehensive care plans and modern models of care that will mean you’ll always be supported to provide the best possible care to your clients.
- Grow your career. SE Health is a large national inclusive organization with diverse healthcare business lines. You’ll have an opportunity – and will be supported – to do different types of roles in different locations if that is what you’re interested in. Or you can pivot to supporting or leadership positions where you can use your skills to contribute and make an impact in different ways.
- Manage your life. At SE, you’ll have the flexibility to manage your schedule to balance your life. You’ll be supported with the time you need to meet the needs of your clients, meet your own needs, develop yourself and your career, and be part of a team.
- Paid travel time and mileage between clients
Key Responsibilities:
A. Quality Service Delivery
- Support the Care Manager overseeing frontline staff and client care services.
- Conduct client assessments, supervisory visits, and update care plans as needed.
- Communicate with clients, caregivers, and families to address care needs and feedback.
- Investigate and address care concerns and staff practice issues in a timely manner.
- Provide information on community resources.
B. People and Team Development
C. Documentation & Reporting
- Maintain accurate electronic records of care and communications.
- Stay current on organizational policies and recommend updates when appropriate.
- Assist with accident investigations and complete the required documentation.
- Enter incidents, compliments, and complaints into the RL6 reporting system.
D. Additional Responsibilities
- Perform other related duties as assigned by the leadership.
Qualifications:
- Must be willing to travel to Hamilton/London area once a month
- Current member of the College Nurses of Ontario (RPN/RN accreditation)
- Supervisory experience in healthcare settings.
- Current CPR certification and full immunization record, including COVID-19.
- Clear and recent (within 12 months) vulnerable sector check.
- Excellent verbal and written communication skills.
- Proficiency with digital tools (computers, mobile apps).
- Strong organizational, problem-solving, and leadership skills.
- Self-motivated with the ability to work independently and as part of a team.
- Physically and mentally capable of fulfilling job duties.
- Valid Class G driver’s license and reliable vehicle required.
About SE Health
SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
COVID-19: To protect the health of our clients, teams, and communities, all SE Health employees must be fully vaccinated (two doses, 14+ days since the final dose).
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com.
AI and Compensation Details:
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The pay range is $39.60-$55.00 per hour, based on experience.