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Current Positions

Location: Calgary
Job Code: 20612

Date Posted: October 04, 2021


Reporting to the Resident Care Manager, the Social Worker is a support and liaison to the care team including resident and family. The Social Worker is responsible for providing professional social work services for Long Term Care residents. This includes: pre-admission data collection; admission support to applicant and family; continuous support and assistance throughout the admission and ‘settling-in” period; ongoing input to problem-solving and decision-making concerning resident issues/concerns and counselling of individuals and/or groups when necessary.

The Social Worker is the primary liaison between the facility and the Continuing Care Program of the Health Authority. Services are delivered to residents within the framework of a predominantly elderly community with diverse ethnic and cultural experiences.

Please note this is 0.4 FTE ( 8 hr shifts - 2 days per week) 


  • Responsible for pre-admission process: interviews applicants/ families as needed; provides information, tours and support to resident and family; ensures all necessary data-bases are completed and documented on the resident healthcare record; liaises with families, Continuing Care, physicians, and community/hospital workers as necessary.
  • Provides adjustment counseling to residents and families. Arranges interdisciplinary care conferences as indicated by policy and standards and as required.
  • Provides support and assistance when residents are reassessed by Continuing Care. Coordinates transfers between units as well as discharges to other facilities.
  • Provides ongoing counseling services to residents and families for any social, environmental, economic and emotional problems. Organizes and facilitates resident and family educational/ support groups. Identifies areas of need and opportunities for growth/support in residents, families and community.
  • Acts as liaison between the facility and the Continuing Care Program; communicates regularly with Priority Access; acts as advocate on behalf of any applicant whose psycho-social or religious circumstances warrant special considerations; represents the facility’s perspectives regarding ability to care for applicants’ particular needs; provides input to management concerning impact/implications for facility policies.
  • Provides assistance to residents regarding issues, such as correspondence, completion of forms, communication with government agencies, etc. Assists residents to utilize community resources.
  • Participates in selection and performance management of staff.  Provides guidance / direction and support to staff.
  • Documents in residents’ health records, as per established format and facility guidelines.
  • Implements and evaluates quality improvement programs for Social Services, in accordance with facility-wide programs. Contributes, and provides leadership as necessary, to Interdisciplinary Committees.
  •  Participates in Resident Care Team problem-solving and decision-making for resident care issues, to ensure integration of Social Work services.
  • Participates with the care team in establishing service objectives and action plans and implementing policies, procedures and standards.
  • Supervises field placements of Social Work students.
  • Prepares and maintains all required statistics, records and reports.
  • Acts as liaison with community agencies and professionals regarding resident’s needs and interprets the facilities function to the community. Represents the facility at external meetings as appropriate. Participates in community collaborative projects.
  • Maintains level of professional knowledge/skills through review of current literature, contact with peer professionals and attendance at conferences/seminars.
  • Assumes other related duties/responsibilities as may be required.
  • Performs other duties as required.


  • Master of Social Work degree preferred, minimum of Bachelor of Social Work required, licensed with ACSW
  • Valid First Aid and CPR certificates not required but helpful to have.
  • Recent experience working with the elderly or disabled persons, preferably in a supportive living environment.
  • Palliative care experience is an asset.
  • Demonstrate a compassionate, respectful and sincere manner, with the ability to deal with conflict in a diplomatic and professional manner.
  • Good oral and written communication skills (French language skills an asset).
  • Flexible and adaptable to a changing work environment.
  • Good computer skills.

Skills and Abilities:

  • Effective communication skills, both verbally and in writing in English                      
  • Highly-effective interpersonal skills, including strong team skills, sensitivity to the needs and feelings of the elderly, and knowledge/understanding of family dynamics.
  • Organizational abilities, to deal with changing priorities and variety of responsibilities.
  • Assessment and problem-solving approach to clinical situations.
  • Knowledge of gerontology, geriatrics and the needs of adults living with chronic illness and dementia.
  • Knowledge of relevant legislation, standards and policies.
  • Mental and physical ability to carry out duties, including ability to manage stress and complex workload.

About SE Health

SE Health is a not-for-profit social enterprise that shares its knowledge, provides the best care, and helps each client to realize their most meaningful goals for health and wellbeing. Established in 1908 by four pioneering nurses, we have worked with purpose for more than a century to bring hope and happiness, and forever impact how people live and age at home. Today, our 8,000+ team members nationwide provide care in more places and ways than ever before, bringing health to life for over 20,000 Canadians every day. SE Health is honoured to be a three-time recipient of the Canada Order of Excellence and one of Forbes’ Best Employers for 2020.

SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families and our staff.

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19 by October 30, 2021.  Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at  at your earliest convenience.

Please apply online