Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.
Job Summary:
The Change Manager role bridges strategic objectives with operational realities, ensuring successful change adoption and alignment across stakeholder groups, locations, regions and Home Office departments, especially the Transformation Management Office. The purpose is to translate change strategies into actionable plans, engaging stakeholders, managing resistance, and fostering continuous improvement for impactful and sustainable changes.
Duration: 12 months contract with a possibility of extension
Job Responsibilities:
- Bridge Strategy to Execution: Collaborate with project teams to adapt and implement organizational change strategies into actionable project-specific plans while ensuring flexibility and alignment
- Stakeholder Engagement and Communication: Act as a central communication point, developing tailored strategies to engage sponsors, managers, and end-users
- Change Adoption and Support: Manage resistance, provide coaching to leaders, and track adoption metrics, iterating plans to improve outcomes
- Collaboration and Coordination: Work cross-functionally to align change management activities with project and organizational needs
- Continuous Improvement and Monitoring: Track progress, collect feedback, and recommend improvements to ensure sustained change adoption and integration
Qualifications:
- Bachelor’s degree in business administration, Computer Science, Information Systems, or a related field
- Certifications in Prosci Change Management, Certified Change Management Professional (CCMP), Agile or Scrum Certification etc.
- Experience leading change enablement in healthcare or clinical environments (hospitals, home/community care, or health systems).
- 2+ years of experience in Change Management, Project Management, or related field
- Strong understanding of change management principles and frameworks (e.g., ADKAR).
- Background as a regulated health professional (e.g., RN, OT, PT, pharmacist) to build credibility with clinical teams.
- Prior experience supporting risk management, patient safety, or compliance-related projects.
- Demonstrated success in large-scale digital health or enterprise SaaS transformations.
- Ability to design and deliver training/adoption programs tailored to frontline staff.
- Strong knowledge of privacy, PHIPA/PIPEDA, or other healthcare data protection standards.
- Experience in working with matrixed organizations and balancing stakeholder priorities.
- Strong skills in benefits realization tracking (not just delivery to scope/budget).
Why Join SE Health?
- Competitive Compensation - Enjoy a Total Rewards package including salary, benefits, pension, performance incentives, on demand pay, car loan support and exclusive staff perks.
- Flexibility & Support – Our SE Flex program offers a unique hybrid model with work-from-home options, flexible scheduling, and a supportive culture to help you thrive.
- Meaningful Impact – As a Social Enterprise, your work directly supports improving lives across Canada. Your voice matters, and innovation is encouraged.
- Growth & Development – Access tuition assistance, training, and career advancement opportunities across our growing organization.
About SE Health
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.
In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.
SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.