Personal Support Educator

JOB SUMMARY:   
The Personal Support Educator (PSE) position within our Personal Support Program is crucial for enhancing the quality of care provided by our Personal Support Care Providers. The PSE will primarily focus on education, training, and ensuring the competency of Personal Support Care Providers in delivering care activities. This Professional Practice role will collaborate closely with the SE Career College of Health, Occupational Health and Wellness, Personal Support Managers and other team members to streamline educational processes. By providing dedicated education and support, the PSE aims to elevate the standard of care, enhance interdisciplinary collaboration, increase employee satisfaction, and meet contractual obligations to our partners.

Why join SE Health?

• Competitive Total Rewards 
  So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging 
  Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
• Purpose & Impact 
  Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.

• Growth That Meets Your Ambition 
  Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

   

JOB RESPONSIBILITIES:
Activity A: Local SDC Education Support (40% of time)

• Facilitate orientation sessions for Personal Support Care Provider new hires
• Act as a liaison between the college and SDCs
• Offer preceptor training and ongoing support to ensure effective mentorship of PSW students and new hires
• Deliver leadership training and ongoing management to Lead PSWs
• Assist Personal Support Managers (PSM) and Clinical Practice Coaches (CPC) with annual skills training and interdisciplinary education, as required
• Conduct mandatory education sessions and monitor completion of annual mandatory modules by Personal Support Care Providers, in collaboration with the SDC leadership team
• Facilitate HSW transferable skill education to enhance their utilization
• Support PSMs with the delivery of education on teachable and delegated tasks for complex clients, including theory, practical skills, and follow-up procedures
   

Activity B: Quality Assurance and Compliance for Personal Support Care Providers (20% of time)

• Conduct mask fit testing sessions for Personal Support Care Providers in collaboration with local leadership
• Assist in delivering Infection Prevention and Control (IPAC) education and perform audits to ensure compliance
• Assist in conducting Personal Support chart audits to verify accuracy and adherence to standards
• Collaborate with PSMs to conduct coaching visits with Personal Support Care Providers, assess their performance, and provide constructive feedback, as required
   

Activity C: PSW Program Instruction (30% of time)

• Provides in-person or virtual classroom instruction to ensure successful delivery of education to both internal and external partners.
• Instructs students using a systematic plan of lectures, demonstrations, discussion groups, laboratory work, case studies and independent or group projects and modifies, where appropriate, instructional methods and strategies to meet diverse student needs.
• Provides direct clinical instruction and supervision during HSW-PSW lab, Community and Long-Term Care Practicum, as required.
   

Activity D: Administrative Support and Resource Management (10% of time)

• Collaborate with relevant teams to update and maintain educational materials, including teaching checklists and resources for Personal Support Care Providers, in alignment with legislation, best practice, and Program Standards
• Support the ongoing standardization of education within organization
• Support PSMs with conducting secondary HSW/PSW student interviews, as required
• Perform other duties as assigned
   

QUALIFICATIONS:

• A regulated health care professional RPN (Registered Practical Nurse), holding a current professional license, in good standing, to practice in Ontario
• Bachelor’s degree or diploma is required.
• Minimum 1-year experience facilitating education is preferred. 
• Demonstrates SE Health’s values and exemplifies professional behaviour, reliability and respectful interactions.
• Excellent interpersonal and verbal/written communication skills.
• Demonstrated ability to foster a positive and welcoming learning environment
• Demonstrated clinical expertise, holds in-depth knowledge of personal support care and stays current with the latest practices, guidelines, legislation and research.
• Excellent computer skills/knowledge
• A vehicle and valid driver’s license – and ability to travel
• Meet Immunization requirements – MMR, Varicella, TB, Tetanus and Covid
• Current vulnerable sector check (VSC)
• Current CPR certificate
• Bilingualism considered an asset
• A minimum of six (6) months community nursing experience preferred.
   

ABOUT SE:
A SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com.

AI and compensation details: 
We do not use AI in our recruitment process. All applications and interviews are reviewed by our Talent Acquisition team. This role is a replacement position. The hiring pay range is $54,000-$68,000 annually, based on experience.